DON’T BE SORRY LATER

Website maintenance plans are crucial for every website but most business owners don’t have the time or technical skills to do the job properly.

If your website and plugins are not kept up-to-date you run the risk of security threats. Hackers and viruses find the holes in the code and infect your website. They can steal your personal information and customer data. They can also corrupt your website. The last thing you want is for a customer to come to your website and find a porn site instead. 

Website maintenance is not a matter of just hitting the update option and it’s done. That can break your site if you have one plugin that hasn’t updated to the latest version of WordPress and cause conflicts.

Updating and keeping your site secure requires testing each update for compatibility issues in a methodical way.

Don't regret not having a maintenance plan for your website.

Website Maintenance Plans

STARTER

$99

per month

Updates with Visual Check

Daily Off-site Backups

Daily Security Scans

Malware Cleanup

Maintenance Dashboard

24/7 Support

30 Days of Back-ups

ADVANCED

$249

per month

Updates with Visual Check

Daily Off-Site Backups

Daily Security Scans

Malware Cleanup

Maintenance Dashboard

2.5 Hours Content Edits

24/7 Support

90 Days of Back-ups

ENTERPRISE

$499

per month

Updates with Visual Check

Daily Off-site Backups

Hourly Security Scans

Malware Cleanup

Maintenance Dashboard

10 Hrs. Content Edits

24/7 Support

90 Days of Back-ups

Relax, your website is in good hands.

WHAT WE OFFER

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Plugin Updates

We’ll take care of all the WordPress core and plugin updates. And we’ll use visual regression testing to make sure your site wasn’t negatively impacted by any of the updates.
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24/7 Support Team

We’ve got a team of WordPress professionals on standby ready to update your site content! Whether it’s uploading a new image, publishing a landing page, or anything in between, we’ll take care of it.

Daily Off-site Backups

You do not want to be caught without a backup when the unthinkable happens. We’ll create daily backups and store them securely off-site so that if your host fails, your site can be back up and running in no time!
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Visual Checks

Plugin and core updates are notorious for not playing nicely with each other and breaking sites. Our visual check reviews your website and alerts our team if any discrepancies are found.
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Security Monitoring

This is fundamental. Your site needs security monitoring to protect it against malicious malware and hack attempts that are sure to happen. We’ll keep your site safe, and if we ever find anything malicious, we’ll clean it up for you!
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Reporting

We’ll provide you with monthly maintenance reports that keep you up to speed with everything going on behind the scenes of your awesome website. This way you’ll know all the value you are getting without having to even ask!
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Frequently Asked Questions

What kinds of things does the 24/7 team do?

A content edit request is anything that takes 30 minutes or less to resolve and can be handled within the admin panel of your WordPress site. For example:

Adding or editing content like:

  • Blog posts
  • WooCommerce products
  • Website pages
  • Menus
  • Widgets

Installing & activating plugins

and much more – just ask us.

Why are updates important?

Only around 43% of all WordPress websites are running the most current version of the software. 61% of sites hacked are because they are running on outdated software. Software updates also provide new features you’re missing out on if it’s not kept up-to-date.

With proper maintenance:

  • Your site is more secure
  • Your site runs faster
  • Your site runs smoother
  • Your site is backed up in case of an emergency
  • Your site is Google-friendly
How quickly will my content updates be done?
  • Email a support request to us letting us know what needs to be done.
  • It will be assigned to one of our engineers.
  • They will review the request to ensure we have all the information we need.
  • The update will be completed within 8 hours of receipt (usually faster).
  • We email you once it has been completed.
What is not included in content updates?

Here are some content requests that are not included:

  • Graphic design changes (ie: creating graphics or editing images beyond simple resizing/cropping)
  • SEO & Analytics strategy, review or consulting
  • Writing or providing copy for posts, pages, products, etc. (including Cookie permissions and Privacy Policies)
  • Build-outs and plugin/theme development, including the build-out of new functionality on your site (ie: setting up an online store, building landing pages or new website pages, or custom-coding a new plugin to provide new functionality)
  • Host-related optimization and upgrades
  • Interacting with third-party vendors, including an email provider, a plugin/theme’s support team, etc. (some circumstances may be covered – ask us)
  • Purchasing plugins, license keys or extensions

Should you require any of these types of content edits that are outside the scope of the maintenance plan, speak to us and we’ll provide you with a quote for the work to be performed.

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