Payment Policy and Terms

 

Thank you for choosing Zealous Social, a division of Zealous Pro Solutions (2014) Ltd., for your marketing and website needs; we will gladly be of assistance to you and your request upon agreement of our Payment Policy and Terms.

 

Standard Payment Terms:

Zealous Social requires a 50% or agreed upon deposit once the project terms provided in the estimate are agreed to. Deposits are non-refundable. If project scope changes or additional items are added, a revised estimate will be provided for the client(s) signature.

Upon final approval and project completion, Zealous Social requires final payment prior to releasing any and all native design files. Zealous Social will not release any design files to a client(s), vendor(s), and/or launching/releasing website or other marketing files regardless of deadlines until final payment is received.

All prices quoted in our estimates are in US dollars. All payments are to be in US currency (unless otherwise specified in your estimate).

 

Payments For Standard Projects:

Zealous Social invoices are sent following client approval [terms: due upon receipt]. If the invoice is not paid in full within two weeks (14 days) of the invoice date, there will be a LATE FEE added to all pending invoice(s). All projects in production will stop immediately until payment is received in FULL.

 

Payments For Scheduled Projects:

Zealous Social will provide a detailed payment schedule (due dates/amount due) with deadlines. The proposed payment schedule is to be agreed upon and followed. All projects will stop immediately until payment(s) are received.

 

Payment Forms Accepted:

Zealous Social accepts payment by E-Transfer, Certified Cheque or Credit Cards (Visa and MasterCard) processed thru Stripe or PayPal. Certified Checks are to be made payable to Zealous Pro Solutions (2014) Ltd., 113 Cumberland Street, Cornwall, ON K6J 4H4.

Project Revisions:

Each project has a dedicated 3 rounds of revisions included unless stated otherwise in the estimate.

 

Website Deadlines:

Upon receiving ALL approved content and company-branded assists, website(s) turnaround time is 4-6 weeks. If a website(s) exceeds the proposed 4-6 weeks turnaround time, additional charges will be added exceeding the originally proposed amount. Unless stated otherwise in the estimate.

Project Inactivity:

Zealous Social has a strict policy regarding inactive projects. If a project sits inactive for 30 days, this project is considered abandoned. Upon the 30th day, the final project balance is due. Zealous Social will provide 2 weeks (10 business days) after final payment is received to complete the project before any new charges are acquired.

 

Design Rights and Regulations:

Zealous Social is the sole owner of all website, landing page or ad design elements designed, if used without remitting payment for any and all design elements and Zealous Social has the right to terminate all projects immediately. If work is not removed immediately, legal actions will be taken as this is considered stolen property. Zealous Social has the right to add and display all design elements created by Zealous Social to our website and/or social media platforms.

Zealous Social is not to be held responsible for any grammatical and/or spelling errors. Zealous Social will review artwork and content to the best of our ability, but it is the client(s) responsibility to make sure all content is proofread and correct prior to final approval. If an error is found after a project is released; Zealous Social will correct the design file(s) to satisfaction, but cannot be held accountable for any content errors, and no charges will be refunded.

 

Zealous Social • Revised 12/2020

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