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While you’re waiting for your Local SEO guide, I thought you might like to read these blogs I wrote on the subject…
How to Respond to Negative Customer Reviews – 25 Tips (and Why You Should)
In today’s digital world it’s impossible to please everyone. That’s just a fact. All business owners will, at one point or another, have to deal with negative customer reviews. No matter how hard you work at pleasing your customers and delivering exceptional customer...
How to Collect and Respond to Customer Reviews
With the advent of the Internet and the exponential growth of e-commerce, collecting customer reviews has increased. Earlier, most businesses only relied on personal interaction with customers to derive their feedback. However, today there are numerous ways for both...